Effective Date: 7/29/2026
Rest Haven Homes respects your privacy and is committed to protecting the information entrusted to us by our residents, families, healthcare providers, and business partners.
Information We Collect
When you communicate with Rest Haven Homes, we may collect information such as your name, phone number, email address, and other contact information necessary to provide services and communicate with you.
SMS/Text Messaging Program
Rest Haven Homes may use SMS text messaging to communicate with authorized healthcare providers and other approved contacts regarding resident care coordination, scheduling, urgent notifications, and other operational communications.
By providing your mobile phone number and consenting to receive messages from Rest Haven Homes, you agree to receive text messages related to these purposes.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS messages at any time by replying:
STOP
You may request assistance by replying:
HELP
Use of Mobile Phone Numbers
Rest Haven Homes does not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.
Mobile phone numbers may be used by authorized Rest Haven Homes personnel and service providers solely for legitimate business communications and operational purposes.
Data Security
Rest Haven Homes takes reasonable measures to protect personal information from unauthorized access, use, or disclosure. Access to information is limited to authorized individuals who require it for business purposes.
Changes to This Policy
Rest Haven Homes may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
Contact Information
Rest Haven Homes
1424 Union Avenue NE, Grand Rapids, MI 49505
(616) 363-6819
privacy@resthavenhomes.org
